Conflict Resolution

Online registration is closed. Contact Amy Johnson at awjohnson@hanovercounty.gov if you need to register.

Conflict Resolution is a course designed to teach the student how to better manage conflict by examining different types of conflict and what causes them, the role of communication in conflict, and the process of conflict resolution. Conflict may be destructive if left uncontrolled but should not necessarily be perceived as causing negative things to happen. Conflict can be viewed positively as an opportunity for learning, and understanding the differences that exist among us. Constructive outcomes may be reached through an effective implementation of conflict resolution skills.

This is an online class. Each class will divided into 4 sessions.

• Session 1: a brief check-in at 3:00 pm to make sure that all students are able to connect to the class in Zoom. You are not required to connect with video but it highly recommended. If you do not have access to a camera, you will still be able to see and interact with the class; however, the other participants will not be able to see you.
• Session 2: class instruction from 9:00 am – 12 noon. There will be breaks and time allowed for Q & A.
• Session 3: class instruction from 9:00 am – 12 noon. There will be breaks and time allowed for Q & A.
• Session 4: class review and exam. Class review will begin at 9:00 am. The exam will be available at noon. The exam is administered through UVACollab.

Any questions about course registration or content should be directed to Scott Harris, tsharris@hanovercounty.gov, or to Amy Johnson, awjohnson@hanovercounty.gov.