Conflict Resolution

Conflict Resolution is a course designed to teach the student how to better manage conflict by examining different types of conflict and what causes them, the role of communication in conflict, and the process of conflict resolution. Conflict may be destructive if left uncontrolled but should not necessarily be perceived as causing negative things to happen. Conflict can be viewed positively as an opportunity for learning, and understanding the differences that exist among us. Constructive outcomes may be reached through an effective implementation of conflict resolution skills.

The course format is a two (2) day offering finishing with an exam after lunch on Day 2. Instruction begins at 9:00 am each day, unless the instructor requests otherwise. Lunch, snacks and drinks will be provided each day. Registration begins at 8:30 on Day 1.
Any questions about course registration or content should be directed to Scott Harris,, or to Amy Johnson,


Venue Phone: 703-777-0100

Venue Website:

1 Harrison Street, Leesburg, Virginia, 20175, United States


Class Location: Dulles Room, 1st floor of the Government Center

Parking information: Parking is available in the parking garage located adjacent to the Government Center.  The first floor of the parking garage is designated as visitor parking only.  The building doors open at 8 a.m. to the public.

Hotel information: The recommended hotel for this location is the Hampton Inn & Suites Leesburg, 117 Fort Evans Road NE, Leesburg, 20176. The hotel phone number is (703) 669-8640. The hotel is located within a short driving distance of the Leesburg Corner Premium Outlets, Blue Ridge Grill, Melt Gourmet Cheeseburgers, and many other restaurants and retail shops.

  • Conflict Resolution
    September 9, 2019 - September 10, 2019
    9:00 am - 5:00 pm

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